Billing Terms & Conditions
Last Updated: April 17, 2026
By placing an order on the CUKOT website, you agree to the following billing terms and conditions. These policies are designed to ensure a secure, transparent, and reliable transaction process for all customers.
Secure Payment Methods
We accept a variety of secure payment methods for your convenience:
- Credit & Debit Cards: Visa, MasterCard, American Express, and Discover
- Digital Wallets: Apple Pay and Google Pay
- Online Payment Platforms: PayPal (when available at checkout)
All transactions are processed through encrypted and secure payment gateways. CUKOT does not store your full credit card information on our servers.
Order Authorization & Charging
- Authorization: Your payment method is reviewed for validity and available funds.
- Payment Capture: Your payment method is charged immediately upon successful checkout.
- Fraud Prevention: We reserve the right to review and verify transactions to prevent fraudulent activity. If suspicious or unauthorized activity is detected, the order may be cancelled and refunded to the original payment method.
Pricing & Taxes
- Currency: All prices are listed and processed in U.S. Dollars (USD).
- Sales Tax: Applicable sales tax will be added where required by law based on the shipping destination.
- Price Changes: Prices may change without notice. Once an order has been placed, the purchase price is final.
Billing Information Accuracy
You agree to provide accurate, current, and complete billing information, including your name, billing address, email address, and payment details. This information is necessary to successfully process and deliver your order.
Order Cancellations
If you need to cancel an order, please contact us immediately.
- If the order has not yet been processed, it may be cancelled and fully refunded.
- If the order has already entered fulfillment or shipped, it cannot be cancelled and must follow our Refund & Return Policy.
Cancellation requests can be submitted to:
Payment Declines
If your payment is declined, please:
- Verify your billing address matches your bank records
- Ensure your card has not expired
- Confirm sufficient funds are available
- Contact your bank if the transaction is being blocked
Contact Information
Store Name: CUKOT
Customer Support Hours:
8:00 AM – 6:00 PM EST
Monday – Sunday
Email:
support@cukot.com
Phone:
+1 (813) 245-8426
Address:
5820 Butterfield Street
Address available only for administrative correspondence and authorized returns. No physical retail storefront is available at this address.
We aim to respond to all billing inquiries within 12 hours during business days.